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Nice InContact
Q1 Technologies Inc
Columbia, SC 29205, USA
Description
Skill: NICE InContact
5+ years of experience in working on Nice InContact Cloud solution.
In Depth Knowledge in In-Contact cloud solutions.
NICE Studio Certified.
Knowledge of designing and development of strategies including SDLC, Agile, JIRA & IVR coding through In-Contact Studio.
Telecom knowledge including cradle to grave call delivery as well as IVR call flow coding.
Ability to work on creating and writing APIs, some custom scripting.
Good knowledge in writing SQL scripts.
Skills in Tools like, In-Contact Softphones(Max), Salesforce Integrations, In-Contact Call back tools, and supporting Quality Management and/or Speech Analytics.
Expertise in resolving issues and bug fixing.
Ability to articulate design to customers.
Excellent documentation skills.
Key Skills
SDLC
Agile
JIRA
SQL scripts.
IVR coding
NICE Studio Certified.
Education
Any Graduate
Apply Now
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Posted On:
Few Days Ago
Experience:
5+
Openings:
1
Category:
Nice InContact
Tenure:
Any
Apply by cover letter
Cover Letter Text