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HCL Technologies Ltd
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Avance Consulting
My3Tech
VDart
Nestor Technologies.
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Exaways Corporation
Photon Interactive UK Limited
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Virtusa
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Q1 Technologies Inc
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Verdant Infotech Solutions
Kaizen Technologies, Inc
DBSI Services
Brilliant Infotech Inc
Tanisha Systems Inc
Ampstek LLC
HUMAC INC
Redolent Inc
Worldwide Placement Limited
SBC Solutions Inc
Ascendion
Trinity Technology Solutions
Amzur Technologies, Inc
Cynet Systems
UST
TechDigital
J&M Group
Conch Technologies
Pro Katchers LLC
eBS-Minds IT Inc
Resourcesys
Accuro Group
Extend Information Systems Inc
NuStar Technologies
Info Way Solutions
Argyll Infotech Inc
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Nice InContact
Q1 Technologies Inc
Columbia, SC 29205, USA
Description
Skill: NICE InContact
5+ years of experience in working on Nice InContact Cloud solution.
In Depth Knowledge in In-Contact cloud solutions.
NICE Studio Certified.
Knowledge of designing and development of strategies including SDLC, Agile, JIRA & IVR coding through In-Contact Studio.
Telecom knowledge including cradle to grave call delivery as well as IVR call flow coding.
Ability to work on creating and writing APIs, some custom scripting.
Good knowledge in writing SQL scripts.
Skills in Tools like, In-Contact Softphones(Max), Salesforce Integrations, In-Contact Call back tools, and supporting Quality Management and/or Speech Analytics.
Expertise in resolving issues and bug fixing.
Ability to articulate design to customers.
Excellent documentation skills.
Key Skills
SDLC
Agile
JIRA
SQL scripts.
IVR coding
NICE Studio Certified.
Education
Any Graduate
Apply Now
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Posted On:
11-Nov-2024
Experience:
5+ years of experience
Openings:
1
Category:
Nice InContact
Tenure:
Flexible Position
Apply by cover letter
Cover Letter Text