Job Description:
Responsibilities: Provide updates on OnBase Status by attending various meetings for Case Management System. Learns OnBase Case Management System and guide Executive Director to make high level decisions Apprise Executive Director of all OnBase updates. Utilize Outlook to manage Executive Director’s Calendar, schedule meetings and send correspondence. Assistant independently formulates decisions &/or judgments involving non-legal interpretation of policies & procedures as they would apply to given situation to resolve problems, to prepare correspondence &/or reports or to carry out other assignments. Additional Tasks • Under general supervision, maintains & updates the office case processing database. • Enters case file information into the database (e.g., closure dates, routing information, case recommendations). • Assists with routing cases & processing charges (e.g., walk-in, mail-in, online); • Assists with preparing & submitting cases to Central Office for the and the Confirmation Agenda. • Prints labels, creates & compiles reports, & prepares case folders for investigations. • Performs related clerical functions (e.g., acts as receptionist; answers telephones; responds to general inquiries; screens/refers calls; takes messages & greets visitors; updates & maintains filing system; creates intake packets; logs & distributes mail; maintains case logs; assists with regional payroll). 2 • Operates personal computer, photocopier machine, facsimile machine, & other general office equipment. • Performs other related duties as assigned.
Bachelor's degree in Computer Science