Role purpose
The IT Project Manager leads all activities associated with delivering medium to large development and implementation projects for global Employee Benefit applications.
• Work with Business Stakeholders and Analysts to plan, facilitate and support functional workshops with the different regions. Works closely with business stakeholders, sponsors, and clients providing direction to project and solution definition. Guides the solution vision and leads the system analysis effort to ensure analytical activities are comprehensive and timely. Provides leadership on cadence and content of the analysis effort to including best practices on user story writing
• Work with Technology leaders to:
• Ensure Relevant project management process are in place
• Maintain Project Plan that details the E2E plan for the release/sprints
• Governance Model applicable during execution from planning to release
• Review Change Request process
• Work on documents prepared during project execution
• Work with team on execution status and various other reports to be shared with stakeholders.
• Someone experienced with Agile delivery and the processes and governance that goes along with it.
• Manages complex project teams with resources in multiple country locations comprised of a spectrum of skillsets including System Analysts, Developers and Software Quality Analysts
• Responsible for directing the delivery of change programs meeting stakeholder expectations on time, cost and quality
• Provides business leadership with clear, concise project status on software readiness highlighting progress, change controls, issues and mitigating plans
• Applies advanced project management experience to stakeholder, sponsor and client challenges. Agile methodologies and scrum experience preferred.
Project management
Develops, communicates and oversees a project plan for project teams.
Ensures resource shortfalls and/or conflicts are identified and managed.
Determines team member responsibilities and holds individuals accountable.
Identifies, manages and escalates issues and risks as appropriate.
Monitors the progress of projects, through project plans and regular status meetings, to ensure that stakeholder, sponsor, and/or client expectations are being met.
Prepares regular insightful reports and communications to stakeholders on project status, schedule and costs.
Facilitates gateway reviews for business critical projects.
People and self-management
Manages project teams
Maintains awareness of PM techniques and expertise and its effectiveness on the project
Mentors and coaches project teams
Key performance indicators
Financial (focusing on growth)
Delivers projects and programs within budget and on time
Able to make difficult decisions which address key project issues, considering the impact and implications on other parts of the program
Ensures resource forecasting and time tracking activities are adhered to and meet budget
Process (personal ownership of key business processes)
Demonstrates an advanced knowledge of project management techniques, concepts and tools. Agile experience preferred
Drives projects and programs forward within the project governance framework
Carries out effective project risk evaluation and management
Updates required project governance status as required by central PMO
Clients (personal impact on clients)
Delivers projects and programs that meet or exceed quality and scope requirements
Knowledge or experience in Employee Heath and Benefit Industry or Insurance Broking industry preferred
English speaking required
Delivers relevant, timely and insightful reports that allow the sponsor and other stakeholders to clearly understand the project status and any decisions needed
People (focusing on growth)
Proactively manages own development and directs team development
Motivates and encourages team to drive success
Awareness of geographical cultural differences
Any Gradute