Oracle Services

Job description

Requisition ID:  1481323

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

C2M/CC&B Functional Architect – Manager 

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you’ll be focused on helping them grow and turn their strategy into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world. 

The opportunity 

Your role as a Functional Architect will focus on the management and delivery of client engagements, focusing the activities to translate client requirements into working solutions with the Oracle Utilities product set. This may involve interacting at an executive level, as well as participating in sales and practice development activities with Power & Utilities clients. You will help to mentor, coach and counsel their team members and help EY to build an inclusive culture and high performing teams. 

Your key responsibilities 

The Oracle C2M/CCS/CCB Functional Architect will lead the orchestration of creative and practical CC&B-C2M Oracle Utility software solutions that meet customers’ business requirements. 

Works with customers to ensure that business needs and requirements are identified and documented; seeks understanding of longer-range customer needs and emerging opportunities 

Develops project objectives and set priorities through integration with customers’ organizational direction 

Plans, facilitates and manages the fact-finding and analysis sessions of projects 

Designs and configures application software 

Analyzes user and software requirements, procedures, and problems to automate or improve existing systems and reviews computer system capabilities, workflow, and scheduling limitations and defines solution parameters and specifications 

Leads the design process and facilitates design workshops 

Negotiates and manages functional scope to reduce business and technical risks for the client and EY 

Conducts business process analysis to ensure that all business areas of impact are identified and resolved for a successful roll out 

Provides management of, and facilitation for, one or more of the following key focus areas: Functional, Interfaces, Business Process Change Management 

Provides knowledge transfer to the client Project Core team 

Supports the Customer team with, but not limited to: application configuration; data conversion; development; interfaces; modifications; testing; training; deployment and post deployment support 

Ensures project documentation in their area of responsibility is up to date 

Working with EY and Customer project leads, assesses original assumptions and re-estimates task effort at regular intervals 

Helps to identify risks and issues and assists in the mitigation process 

Skills and attributes for success 

You’ll need strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels. 

Challenge and inspire both co-workers and clients to think about challenging situations in new and transformative ways. 

By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects and internal initiatives. 

In line with our commitment to quality, you'll consistently drive projects to completion and determine that work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under responsibility of higher levels. They will look to you to anticipate and identify risks and escalate issues, as appropriate. 

As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop. 

To qualify for the role you must have  

Bachelor’s degree 

Proven track record of 8+ years of successful Oracle Utilities relevant implementations 

Experience with Oracle Utilities Application Framework  

Proven Oracle Utilities product implementation knowledge 

Proven ability to work effectively and collaboratively with customers, across different departments and levels within the company 

Proven track record of business change management; strong knowledge of Oracle Utility software; excellent communication skills 

Proficient knowledge of information technology and business consulting practice 

Superior skills include business analysis, process facilitation, change management, creative and critical thinking, superior written and verbal communications, technical writing, problem solving, presentations, and public speaking 

Handle multiple assignments within a fast-paced environment with potential conflicting schedules. 

Positive, “can do” attitude and ability to work in a team environment 

Willingness to travel up to 80%, valid driver’s license