Payroll Team Leader

Job Purpose

Working to the Payroll Operations, Service, Development and TrainingManager this post will be responsible for the efficient running of the Payroll Administrators and their workloads.

They will contribute to the development and implementation of improvements in the Payroll Service.

To maintain knowledge of legislation and policies and how to apply that knowledge on an operational basis.

They will undertake the most complex transactional work in the Payroll Service to manage the work of up to 5 payroll administrators and to co-ordinate the workload of the team within strict deadlines.

Main Duties

To deliver the daily operational running of the Council’s Payroll Service’s process and procedures. It is essential that they maintain current knowledge of the area of responsibility.

To work with colleagues across the Council and external bodies to ensure that the systems and processes within the Service are operated in a manner that they are compliant with legislation and Council policy and deliver the service in the most efficient manner.

Duties And Responsibilities

To be responsible for ensuring that the work of the service is coordinated and delivered in an efficient manner, meeting the strict deadlines of the service. This includes ensuring that over 10,000 staff are paid accurately and on time and the Council meets its statutory requirements including all information returns to HMRC. The total payroll bill is in excess of £200m.

Working to the payroll operations manager undertake effective regular monitoring of transactional activity and recording of this in accordance with the agreed quality standards and respond to any issues highlighted through this to ensure that output is of a high standard and complies with agreed processes, current legislation, best practice and customer service standards.

To undertake the more complex transaction processes within the Payroll Service. Monitoring staff performance in line with set targets and provide feedback.

Manage Payroll Administrators to ensure the efficient and timely completion of Payroll processes related to the, payment and termination of staff within agreed timescales.

To ensure the appropriate levels of authorisations are followed and procedures are maintained within the Service.

To support the Payroll Operations Manager providing feedback on queries and ensuring initial complaints are dealt with in a professional manner.

To be aware of relevant accounting and taxation legislation affecting payroll, and ensure they are being applied correctly in the operational environment.

To ensure that they keep themselves aware of all relevant statutory changes and best practice development.

To ensure irregularities identified are investigated and reported to Corporate Anti-Fraud if appropriate.

To undertake testing as directed by the reporting manager, where there are major changes in legislation/policy/system upgrades ensuring everything is fully tested.

To support the Payroll Operations Manager in ensuring that processes and procedures in place mean the Service achieves best practice.

Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.

Carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant legislation.

To ensure that services provided are clear, accountable and responsive to customer/client needs.

To oversee staff performance, attendance and absenteeism management so ensuring that the team efficiently uses it staff resources.

To carry out any additional duties not listed above as allocated by the Payroll Operations Manager

To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the Payroll Operations Manager

To contribute to the overall effectiveness of the payroll service and to deputise for the Payroll Operations Manager as appropriate.

Where necessary for the job role or appropriate for continued development in the role, the post holder may be required to participate in training and development courses made available via the Council’s Apprentice Levy Funding

To be responsible for maintaining and promoting your own knowledge of relevant legislation, guidance, best practice and attending relevant training.

To perform all duties in line with Council’s staff values showing commitment to improving residents lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council.

Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.

Carry out duties and responsibilities in accordance with all the Council’s Policies and relevant legislation.

To undertake other duties commensurate to the grade of the post.