Position Description:
Supporting existing application (legacy Pega product)
Computer Telephone Integration based (CTI) work
Supporting infrastructure around CTI component
Providing in house support (currently use Pega vendor) so this role will require you to be in house point person to assist
May also help support Guided Personal Services team as needed
Required Skills:
Pega background
Experience with computer telephone integration
Back-end experience
CISCO/Avaya experience
Infrastructure background
Bonus Skills:
Salesforce experience
Notes:
Client isn’t looking for application developers, more so looking for someone who has infrastructure experience.
Any Graduate