Apex Systems is supporting a large automotive client in Deerfield Beach, FL to find a solution-oriented Platform Engineer. This person will provide Tiers 2 and 3 support across many of the client’s heavily integrated infrastructure and application environments, including Salesforce, Cognos, Windows, and some DB2 and mainframe.
We are looking for someone who has managed complex enterprise platforms who can apply their knowledge to ongoing management and troubleshooting solutions. This person will be an expert at problem solving and will be excited to learn and grow in their new role.
Environment
Salesforce: Service, Sales, and Experience Clouds
Cognos
Windows
Some DB2 and mainframe
Very highly integrated environment
Duties
A strong understanding of system integration is necessary
Troubleshooting: where to dig, who to ask, how to research new solutions
Tier 2/3 support and escalation of support to platform-specific personnel
Lots of collaboration with other Administrators across various platforms/systems
ANY GRADUATE