Product Manager

Job Title: Product Manager

Locations: Bangalore

Reports to: Director, Product Management

A quick snapshot…

The Product Manager at Conga is responsible for the product direction, planning, execution, and launch of product releases. Conga thrives in solving our customer’s business problems and creating raving fans in the process. Here you bridge the technical and business worlds as you design products that our customers and their customers love! Join the team at Conga to help drive the next phase of growth.

Why it’s a big deal…

A Conga Product Manager is continuously adapting & is excited to work on Products, cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You have a technical passion to break down complex problems into steps that drive the product development lifecycle including analyzing, positioning, packaging, promoting & tailoring our solutions to meet our customer needs.

Are you the person we’re looking for?

Relevant Experience. You should have a minimum of 5+ years of Product Management experience in building B2B SAAS products from concept to post-launch, developing high quality, performant, and maintainable products, and processes. Experience with Contract Lifecycle products is strongly desired. You should have experience in defining the requirements, working with Engineering, Agile methodology and software product lifecycle. You should have experience in handling B2B customers.

Research and Creativity. Own the research, action plans, adoption plans, and results for the products. Map business ideas and use cases into product requirements and roadmap, set goals, determine priorities, and track deliverables. You will create solutions to problems with our products while always focusing on the best user experience and balancing company goals, product cohesion, and ease of implementation, research, wireframing, and incorporating user feedback into the product.

Leadership skills. Work across multiple teams to deliver quality software at a consistent pace, which aligns to the product vision. Guide the scrum teams to deliver great software at an impressive pace. Keep the team aligned with the work at hand and the completion of the greater feature, gather product requirements from stakeholders, manage release status for development and communicate status to other departments in the company. Work closely with the development team to decompose high-level features into user stories, quickly provide just-in-time decisions to system-level questions, and defect triage.

Analyze and prioritize. Schedule development work for releases. Work with product management and development teams to create and maintain product priorities, track schedules against delivery commitments, and escalate risks and issues. Work with and maintain communication with stakeholders. Analyze product metrics to understand product performance.

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Customer experience. Aligning customer experience strategies with marketing initiatives and informing customers about new product features and functionalities. Analyzing customer feedback on product ranges and new releases and preparing reports accordingly. Documenting processes and logging technical issues, as well as customer compliments and complaints.

Education: A bachelor’s degree in Engineering or equivalent