Product Owner

Responsibilities

• Awareness on information security measures such as acceptable use of information assets, malware protection, password security
• Understand and report security risks and how they impact the confidentiality, integrity, and availability of information assets
• Understand how data is stored, processed, or transmitted from a Data privacy and protection standpoint

Key Responsibilities:

• Backlog Management & Prioritization:
• Own and manage the team’s backlog with accountability for delivering value.
• Prioritize backlog items to streamline execution and ensure alignment with program goals.
• Work closely with the Product Manager to ensure lock-in step alignment on priorities and delivery.
• Vision & Customer Advocacy:
• Convey the product vision to the Agile Team, ensuring a clear understanding of the goals.
• Act as the voice of the customer, ensuring that the team’s deliverables meet customer needs and expectations.
• Agile Team Collaboration:
• Be an integral part of the Agile Team, available and accessible for collaboration and decision-making.
• Engage with stakeholders, including the Product Manager, to align on product goals and objectives.
• Marketing Automation:
• Must have a high-level understanding of Marketing Automation Platforms, including Salesforce Marketing Cloud, Oracle Marketing Cloud, Adobe Cloud, and others.
• Have a good understanding of the Customer lifecycle journey process (ie., Reach, Acquisition, Conversion, Retention, Loyalty)
• Experience or background in the telecommunications industry is a plus.
• Business Process Facilitation:
• Partner with sponsors, stakeholders, and Information Technology to facilitate, define, and document relevant business processes.
• Gain an understanding of the needs, measures, risks, and controls within the improvement area to drive successful outcomes.
• Work with management and other stakeholders to understand and validate business strategy, vision, and customer needs.
• Product Management & Oversight:
• Work independently on medium to large complexity efforts or support Senior/Lead roles on larger projects.
• Oversee project-level plans related to schedule, scope, and resource allocation, ensuring alignment with overall business objectives.
• Collaborate with business process owners to manage and track benefits, adoption, and risks to operations.
• Feedback Management & Requirement Prioritization:
• Review, accept, and prioritize feedback and new requirements from stakeholders to ensure continuous improvement and alignment with business goals.
• Ensure that the development output meets specified acceptance criteria by reviewing and accepting or declining deliverables.

Preferred Qualifications:

• Previous experience as a Product Owner or Product Manager in Agile environments.
• Experience working with cross-functional teams and stakeholders in a fast-paced environment.
• Strong communication and leadership skills with the ability to inspire and motivate teams

Education & Experience:

• Bachelor's degree in a relevant field or equivalent experience.
• 5+ years of experience in Product Management, Product Ownership, or a related role