Skillset Requirements and Expectations
l Good Knowledge of web services and APIs(preferred hands-on experience)
l Experienced in writing SQL queries
l Good knowledge of various Databases(Oracle) and Data formats (JSON,XML)
l Good knowledge of SaaS, IaaS and PaaS environments
l Ability to analyze production issues and actively debug problems using existing data references
l Ability to extract, analyze and report on data; knowledge of database tables & SQL
l Become a product expert - you will be the go-to resource for understanding how our product works
l Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
l Identify and recommend process improvements to deliver the highest level of customer satisfaction
l Partner with our engineering team to find and fix bugs before they impact our customers
l Proactively provide feedback to our product team about product improvement opportunities
l Excellent Analytical and Logical Skills are mandatory
l Flexible to handle all technical query within the organization
l Fluent in English with excellent listening, verbal and written communication skills .
l Flexible to work in night shift and/or weekend shift as required
Any Gradute