PRODUCTION SUPPORT ANALYST

NEED USC AND GC ONLY
PRODUCTION SUPPORT ANALYST (Java/Cloud/Splunk/SRE)
Hybrid (Baltimore, MD)
Experience- 10 years

Requirements
• Typically requires 2+ years of relevant experience (Production Support/Application Support) working in a technical environment and solving technical issues related to applications, servers, database connectivity, etc.
• Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol).
• Requires working and conceptual knowledge of various technical domains (Windows, Unix, Scripting, AWS, Splunk)
• Is adaptable and able to learn quickly
• Shows ability to work independently, as well as in a team environment
• Possesses strong interpersonal skills, as well as, verbal and written communication skills
• Basic knowledge of Automated Scheduler (e.g. Autosys) and batch support preferred
• Ability to write basic Splunk queries and investigate application issues through Splunk logs preferred
• Basic understanding of DNS and Load Balancer concepts preferred
• Basic understanding of Disaster recovery preferred