Production Support Engineer

Job Description:

• Minimum 7 years of experience in application support role or application development.
• Support experience of a minimum of two of the following technologies – IIB, DataPower, APIC,
• Experience in designing, developing services and supporting using DataPower and APIC service components
• Must have lead experience of handling project independently and leading project task end to end.
• Must be strong with XML and related technologies like XSL, XPath, XQuery, XSLT
• Strong Working knowledge of IIB/IBM WebSphere Message Broker, IBM WebSphere MQ, working with Eclipse.
• Must have experience of DataPower services like multi-protocol gateways, web service proxies, firewalls
• Must have knowledge on SSL Handshake, DataPower proxy profile.
• Must have knowledge on DataPower deployment policy, UCD, SVN and GITHub
• Ability to understand infrastructure design documents and be able to use them to develop necessary policies, scripts and code on DataPower
• Experience in Design multiple services based on different standards for REST, web services, data integration techniques, messaging, and transformation engines and non-standard services (APIs).
• Develop and Troubleshoot message translation related issues while communicating with backend (JSON to SOAP / SOAP to JSON).
• A good understanding and experience of REST APIs and/or
• Proficiency with API protocols and schemas such as SOAP and REST
• Must have Troubleshooting experience in IBM DataPower and IIB from end to end.
• Experience working with SOAP/REST based Web Services and testing tool like SOAPUI.
• Strong UNIX/LINUX experience
• Creating and Publishing API's in APIconnect.
• Knowledge on Java, Monitoring tool like Splunk and AppDynamics is an added advantage.
• Good communication skills, organized, multi-tasking, assertiveness are skills that will help being successful on this role.
• Customer service orientation
• Fast learner
• Fast context switching