Description

Description:
Skills& Requirements:
Experience in Managed Services in offshore/onshore methodology and exposure to ITIL processes
Knowledge of operations, processes and tools; understanding of incident problem, change and knowledge management.
Excellent client facing/customer service skills
Previous experience as a Team Lead and demonstrable experience in leading virtual teams
Ability to collect, organize, and display relevant data in spreadsheet and professional presentation formats

Key Skills
Education

ANY GRADUATE

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