Project Analyst

Job Description:
We are seeking a skilled and experienced Project Analyst to join our IT Supply Chain team on a contract basis. The ideal candidate will have a strong background in analyzing and optimizing supply chain processes.

Key Responsibilities:
· Analyze and monitor supply chain processes using Service Now for requests, incidents, and tickets to identify areas for improvement and optimize efficiency.
· Collaborate with cross-functional teams to gather requirements, define project scope, and create detailed project plans using Atlassian Jira.
· Utilize Jira Kanban boards to visualize and manage workflow, prioritize tasks, and track progress towards project goals.
· Conduct data analysis to identify trends, patterns, and insights related to supply chain performance, and provide recommendations for process improvements.
· Develop and maintain comprehensive documentation, including project requirements, user stories, and process flows.
· Communicate project status, risks, and issues to stakeholders and leadership through regular reports and presentations.
· Continuously monitor and evaluate project performance using key metrics and KPIs, and implement corrective actions as needed.

Required Qualifications:
· Bachelor's degree in Business, Supply Chain Management, Information Technology, or a related field. (required)
· 5-8 years of experience as a Project Analyst or similar role, with a focus on supply chain processes. (required)
· Familiarity with Agile and Lean methodologies. (required)
· Extensive experience with Atlassian Jira for Agile project management and Kanban boards. (required)
· Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making.
· Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
· Detailed knowledge of supply chain processes and best practices.

Preferred Qualifications:
· Strong proficiency in using Service Now for managing requests and tickets. (plus)