Description

About You – experience, education, skills, and accomplishments  

  • You should have B.A./B.S. degree or equivalent qualification or an equivalent combination of education and experience. 
  • 5 years of relevant experience in project management 
  • Effectively applies Project Management methodology, PS procedures, processes, etc. 
  • End to end project delivery of software projects and services 
  • Cross-functional teams’ coordination to ensure the project are completed on time, within scope and budget, and meeting the quality standards 
  • Excellent analytical and troubleshooting skills  
  • Demonstrated ability to manage several complex tasks concurrently and meet deadlines   
  • Excellent oral and written communication skills, including ability to deliver training  
  • Ability to learn new information quickly and keep up with rapidly changing products and processes  

 

It would be great if you are . . .  

  • Background in library workflows/standards strongly preferred 
  • Project manager with experience in SAAS implementation in higher education industry. Background in library workflows/standards strongly preferred 
  • Experience with Ex Libris/Innovative products would be advantage 
  • Serves as a bridge between technical teams and business stakeholders, translating business requirements into technical specifications 
  • Experience in Public and Academic software industry 
  • Experience working with government institutions in Singapore
  • PMP / PRINCE2 certified 

What will you be doing in this role? 

  • Implementing software products and services across APAC
  • Participate and contributes to process improvement, global initiative, and work standardization across APAC
  • Act as overall primary point of contact for the customer project team
  • Creates and executes project work plans and revises as appropriate to meet changing requirements
  • Manages day-to-day operational aspects of project and scope
  • Manages project risk through mitigation planning
  • Facilitates team and customer meetings
  • Holds regular status meetings with project team
  • Keeps executive team and stakeholders informed of project progress
  • Effectively applies Project Management methodology, PS procedures, processes, etc.
  • Perform software product configuration, based on customer’s requirements
  • Analyze and troubleshoot customer issues and requests, provide first line support to customers during implementation cycle
  • Interpret and understand customer requirements and workflows and translate into software solutions
  • Provide product training to customers, via Web-based or on-site training
  • Review and contribute to training materials, implementation tools and documents used internally and by customers
  • Coordinate extensively with other teams including Cloud Services, Installation, Support, Sales, and Product Management

Education

Any Graduate