Job Details
Client is in need of a Project Manager to support the Customer Operations program initiatives. the location for this role can be remote. The resource can work anywhere in the United States.
Required skills include:
- SOWs from vendors that need to be tracked (work delivered per requirements/milestones on time, within budget, etc.
- Interactive Voice Response (IVR) current state vs future state
- Unified Desktop rollout
- Related best practices, process development, metrics
- Training on the above
- Testing, Readiness, Planning, etc.