Project Manager - Scrum Master

Description:
Description As a member of the SalesForce.com Technology Program Management team, the
candidate is the focal point for delivering technology solutions to our business partners. This role will
provide exceptional customer service to business partners in the Revenue Management business
area by delivering technical solutions, business process change and ongoing stabilization support to
realize business value and objectives. -You must possess excellent communication skills, the ability
to drive decisions and projects to completion, escalate status, issues, and risks appropriately, and
enjoy working in a highly dynamic and collaborative environment. -You will be accountable to ensure
project commitments and deliverables are met. You will interact daily with the Technology Program
Management, IT development, QA, business systems analysts, operational support, cross-functional
business leads and process owners to ensure the smooth delivery of the deliverables. You will be
required to regularly prepare and present to executive sponsors for project status and to drive
decisions. You will facilitate and schedule regular team meetings and own weekly project status
reports. -This role will assume overall release management where you will maintain and
communicate the release schedule and manage associated processes and milestones. In addition,
you will lead and manage highly complex and data-sensitive QA and UAT testing cycles. You will
also act as an Agile Scrum Master to facilitate and adhere to our internal Agile methodology,
principles and practices and to remove impediments from the team to enable them for success. –

Responsibilities include (but are not limited to): -Assume project management functions for
assigned initiatives including risk management, issue management, status reporting, team meetings and executive steering and stakeholder meetings and communications. Own overall release management for assigned initiatives, including release planning, release change control, release readiness and managing deployment to production. - Act as Scrum Master for the IT Revenue scrum team, facilitating agile processes, coaching, guiding and removing issues for the team. Work closely with Technology Program Management in planning, managing and deploying releases to the nproduction environment. Partner closely with IT Product Management to achieve business
objectives, priorities, product vision and success metrics. -- Work closely with analysts, development teams, quality assurance, and other teams to execute the comprehensive project plan.—

Required Skills -

Bachelors Degree, project management and information systems software
development lifecycle experience. - Expert project management skills, especially communication
skills, project planning, risk management, team management and organizational change
management. -Must have solid experience all aspects of a major implementation, including planning,
development, testing, parallel, production release, support and post-release stabilization. - Must
have hands-on experience in developing, leading and managing highly complex and data-sensitive
QA and UAT testing cycles. - Knowledge of business applications, with a focus on Order to Cash,
Financials and Revenue systems. - Excellent spoken and written communication as well as
receptive listening skills, with ability to present complex ideas in a concise and objective manner. -
Demonstrated leadership skills and experience working with large, complex projects. Excellent team
player able to work with virtual and global cross-functional teams. Excellent influencing and
negotiation skills. Ability to learn quickly and adapt in a dynamic, changing environment.

Desired Skills:

Has experience with Agile methodologies and principles. Preferably Agile/Scrum.
Has professional project management credentials (such as PMP) or equivalent. Has experience with
Oracle Financial Applications experience including integrations to CRM and other backoffice
applications. Has knowledge of Revenue Recognition policies and practices. Has experience or is
familiar with Oracle BPEL integration architecture. Background in business process analysis,
requirements, design, quality and testing. Experience with on-demand SaaS applications, web
services APIs and various integration technologies is a plus. Salesforce.com and other ERP systems
is a plus. 6-8 Years of experience required