Day-to-Day Responsibilities
- Stay on top of industry trends and best practice to continuously improve what we do and ensure our internal and external customer experience is the best it can be.
- Develop standards and procedures to determine product quality and release readiness while streamlining overall testing process.
- Supports and develops other team members by providing advice, coaching, and educational opportunities.
- Create and execute test cases.
- Create automated test scripts using tooling for automated regression testing.
- Perform functional, application, and regression tests.
- Troubleshoot test-related issues to determine failure point.
- Report issues that are clear, concise and in a timely manner to development.
- Identify project risks and make recommendations to minimize risk.
- Escalate project issues to appropriate leadership.
- Work autonomously, with little or no supervision.
- Accurately estimate task duration and meet schedules.
- Write and execute Web based and Mobile based test cases.
- Adherence to RPM values.
- Be available for on-call support as needed.
- Other job duties as assigned
Attributes & Skills
- Strong IT background with a strong knowledge and understanding of software development lifecycle best practices.
- Evidence of problem solving and multi-tasking skills in a fast-paced environment.
- Evidence of being detail oriented.
- Excellent written and verbal communication skills
- Demonstrated ability to plan work and meet deadlines with little or no supervision.
- Ability to quickly learn new concepts and software as necessary.
- Team player and ability to be flexible, adaptable, and accommodating to employees at all levels.
- Passion for quality assurance and software testing
Preferred Qualifications
- BS/BA in Computer Science, Information Systems, or related majors.
- 5+ years of experience in software quality engineering.
- Strong proficiency with Playwright, Cypress or related tooling.
- Extensive experience in .NET stack (ASP.NET, C#, LINQ, MVC, SQL Server).
- Extensive background using Postman, Insomnia, or related API validation tooling.
- Comprehensive Experience with Kobiton, Appium, or related mobile automation tooling.
- Strong understanding of testing within Azure pipelines and the Continuous Integration process.
- Capable of standing up and executing performance tests using JMeter, BlazeMeter, or related tooling.
- Ability to evaluate and recommend quality tooling.
- Strong knowledge of both manual and automated test approaches including, unit, integration, system, regression, and exploratory testing.
- Successful track record of team member mentorship.
- Understanding of testing within in an Agile environment.
- Proficiency with Logistical systems is a bonus.
- Ability to work with IT Developers on system enhancements and new functionality to fulfill business requirements.