QA Manager

Job Description:
The incumbent in this position will serve as a Senior Quality Assurance Manager supporting the Department of Labor and Industry application development projects within the Employment, Banking and Revenue Delivery Center (EBR-DC). Project assignment could change later, if needed. This position is currently required to be onsite at Harrisburg. Description of Work The applications testing team lead will work with the Division Chief and the Solutions Manager and their teams to coordinate cross development groups and activities of the Unemployment Compensation Projects. EBR-DC's testing methodologies and experience will be utilized within this role to establish standards based on industry best practices. This position also required to have additional knowledge of the following software products:

• Team Foundation Server
• Microsoft Test Manager
• Soap UI- Ready API
• Load UI/Load testing skills
• SQL Server
• LDAP
• Microsoft SQL Reporting Services
• Adobe RoboHelp

Role Description:

• Provide technical and project leadership for all testing and quality assurance tasks.
• Maintain testing schedule and testing environment inventory.
• Coordinate functional, integration, regression, load/performance, and user acceptance testing within the SURE Test environment for all software and hardware to be released into production.
• Construct and maintain all test cases, test data scripts, and test diagrams.
• Monitor project progress as it relates to testing by participating as a member of Applications team.
• Work with project management office and project leads to ensure that project requirements are stated and testable.
• Develop and deploy quality assurance standards and processes in support of application development.
• Perform tests on software according to test plans.
• Perform automated load and performance tests, when applicable, according to test plans.
• Develop automated test scripts, when applicable, including coding of complex scripts.
• Assist in coordinating user acceptance tests and in keeping test environments active for these tests.
• Prepare reports on test results.
• Ensure completion of all assigned tasks on or before the assigned tasks due dates.
• Provide honest, thoughtful, timely and reasonable work and time estimates
• Provide honest regular accurate timely, and reasonable work and time estimates.
• Provide honest, regular, accurate, and timely statuses for all assigned tasks and work.
• Identify all tasks you cannot complete or meet assigned dates and clearly communicate them to the Project Manager(s) and your QA Lead. Clearly, effectively and frequently communicate with the Project Manager(s) and your Functional Manager for all assign work tasks.
• Meet all of your Functional Manager or Lead's expectations regarding the quantity and quality of your work.
• Work cooperatively with all BOIS teams and team members
• Actively participate in all assigned project and team meetings. If you cannot attend a Team Meeting, inform your Project Manager(s) and QA Lead in advance.
• Arrive at meetings on or before the scheduled start time.
• Be prepared for all assigned agenda items in meetings.
• Read materials provided in advance of meetings and be prepared to provide input, ask questions, and make recommendations.
• Develop, modify and complete all reporting and timesheets in a timely manner.
• Resolve all issues in a timely manner.
• Develop, update and maintain a desk manual to facilitate detailed transition of work.
• Provide knowledge transfer to designated Commonwealth staff or other contracted staff.
• Provide mentoring and training to other staff as assigned.
• Perform additional duties as assigned.
• Reviews and understands the Test Team work plan.
• Assists in managing and directing Test Team processes.
• Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Test and/or Application Teams.
• Develops contingency plans as necessary.
• Researches problems before approaching the Team Lead or Test Team Lead for assistance.
• Assists or guides Testers as needed. Defines and utilizes entry / exit criteria for testing.

Skills:

• Experience working with Unemployment Compensation Applications
• Creating test scripts and use case scenarios for user acceptance
• Microsoft Test Manager Suite or similar tool
• Experience developing Training and Standard Operating Procedures (SOP) materials
• Experience working to facilitate collaboration across the full range of executive, business, and technical resources.
• Experience with testing efforts to include test plan, test scenarios for SIT and UAT and organizing users to facilitate effective tests.
• Bachelor's Degree in Computer Sciences or related business field or equivalent experience
• Experience with Agile methodology
• Experience with Microsoft Viso and Project software and Team Foundation server (Dev Ops version)
• Experience with SOAP UI, Load UI/Load Testing Skills, SQL Server, LADAP and Microsoft SQL Reporting Services
• Experience working with Adobe RoboHelp
• Experience working on state government projects/assignments.