Responsible for the implementation and support of quality initiatives within assigned areas, specifically to support the implementation of Commercial LOBs into QNXT
Serve as a liaison between internal/external customers and IT for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices
Elicit requirements, document requirements, and drive these projects for the business areas as SMEs
Analyze designs and prepares application/system specifications for information systems solutions which address business needs and methods for testing and installing them
Formulates and defines system scope and objectives based on user defined needs
Provide change management support to assigned project
Develop change and data management documentation based on Program requirements
Ensures that customer requirements are implemented and reviews changes
Requirements
Bachelor's degree with 5+ years of Business Analyst experience or related field
Front-end QNXT benefits configuration experience
Operational experience within at least one of the QNXT domains: Claims/Encounters, Membership, Benefits, Provider, and Contracts
Strong background in project implementations, testing, requirements gathering & documentation
Bachelor's