Primary Responsibilities / Characteristic Duties
Develop problem-solving techniques to handle customer issues
Assist in loss prevention through awareness and close attention to detail
Follow all company and employee policies
Complete Daily Assignments (i.e., maintain a presentable sales floor and stock room in accordance to Design standards, clean and organized store, etc.)
Assist with receiving, checking in and putting away or displaying merchandise shipments
Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data)
Be proficient in Client Eling (maintain client book, build prospects, thank you cards and follow-up)
Prepare and participate in physical inventory and cycle counts
MINIMUM QUALIFICATIONS (Education, formal training, experience, specialized knowledge, and special skills):
High School diploma required. College degree or equivalent a plus
Committed to excellence - quality driven
Customer Service and Sales oriented
Minimum of 2 years’ experience in a high-end luxury retail sales environment, preferred
Proficient written and verbal communication skills
Computer skills
Luxury Timepiece Sales, a plus
Ability to navigate a POS system
Positive and productive work relationships
Any Gradute