Description

Responsibilities

  • Takes Complete ownership of all SFDC administrative functions, troubleshooting, and general systems maintenance.
  • Continue development of an ongoing management system (inside SFDC).
  • High-level configuration of custom objects, workflow, validation rules, etc. Support users in view creation, dashboards, report functions, roles, permissions, and security.
  • Develop and deploy Visualforce pages and Apex classes and triggers.
  • Maintained data integrity, record merging, transfer account/contact ownership, data importing, etc.
  • Understand industry practices to support user functions better and suggest technical improvements to existing workflows.
  • Develop and improve complex SFDC management system coding.
  • Establish relationships with the various stakeholders, analyze existing processes, and understand business needs and priorities for ongoing development and improvement of SFDC systems.
  • Assist and support the Sales, Marketing, and Customer Service Teams.

 

Knowledge and Skills

  • Must have 5 years of Salesforce experience
  • 3+ years of Salesforce administrator experience.
  • 2+ years of Salesforce development experience.
  • Outstanding written and verbal communication skills; executive-level presence and experience facilitating meetings
  • Good analytical skills with the ability to translate business requirements into functional and technical specification
  • Strong understanding of Apex code, Visualforce Page, and writing test classes.
  • Excellent knowledge of Salesforce customizations including but not limited to formulas, workflows, approval rules, email alerts, and assignment rules.
  • Must have experience working in sandboxes and migrating functionality to production environments
  • Strong understanding of all SFDC modules.
  • Deep knowledge of Reports and Dashboards, including Custom Report Types.
  • Hands-on experience using data loader for data export and import.
  • Working knowledge of AppExchange products
  • Flexible to work in the Rotational shifts including night shifts (Need basis)

Key Skills
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