Please include your personal email id and phone number in the resume
1 line requirement- A Salesforce BSA who has been involved in Business Process Engineering with ITSM / ITIL Certification and Salesforce Certification
LOCAL TO BAY AREA ONLY
ONSITE 2 days a week
Skills in detail
A BA with SFDC and ITSM skills
certification mandatory- ITSM and ITIL Certification
Service Management workflows
Understand the process quickly and define the new system enhancement or the new development, groom the actual features required and deliver it to the end user
Collaboration with global team
10+ yrs as BSA
SFDC Admin certification Must
ITSM/ ITIL Certification Must
Top 5 skills
Any Graduate