Salesforce Architect

Job Description:

This position is supporting a Salesforce Implementation and are looking for architects who have lead Salesforce specific implementations and can be Salesforce SME.

                Candidates with Salesforce Einstein AI exp would be a big plus.

What you’ll do As a Technology Architect, you will provide technical leadership, support, and direction to Client and its external vendor teams who are implementing and/or maintaining a product for client.

The Technology Architect will report to the Associate Deputy Commissioner of Technology, Analytics, and Digital Transformation (“ADC”), who oversees the Agency’s technology modernization, digital transformation, and data analytics initiatives.

Requirements You'll be a good fit for this role if you have experience:

• Leading development teams and reporting to executives. This is a senior role. You will be in a position to provide guidance and set direction related to advanced technical concepts. You will also be expected to coordinate and communicate with both business and technical stakeholders, requiring excellent communications skills, both verbally and written.

• Working with large-scale web applications. The solutions you will oversee will be available to millions of Massachusetts constituents. Software projects at this scale present specific complexities and challenges, and we think you’ll be most successful if you have previously held a senior technical role on at least one large scale software project.

• Modern tools and programming languages. We would like you to have deep hands-on experience with a few of these things, familiarity with most, and willingness to be proactive and learn about these or other technologies: o Salesforce – understanding of traditional Salesforce CRM platform and recent technologies including LPI modules, DataCloud, Einstein and DocuSign. o Data management and reporting - RDBMS and NoSQL databases, cloud-based and data warehouses (e.g. MuleSoft, Tableau, Snowflake) o REST API frameworks in a variety of language(s). o CI/CD and DevOps tools o Automated testing frameworks and tools o Mobile application frameworks (e.g. React, Xamarin, Salesforce Lightning)

• Working on projects with external vendors. Many of our product teams are composed of both external vendors and internal team members. We will rely on you to advocate for client with our vendors, directing them to ensure that the vendor’s team is delivering high-quality software on time and according to agreed-upon functionality. We will also rely on you to help build expertise internally on the solutions delivered by our vendors to ensure they meet the short and long-term technology roadmap we have created.

• Ability to see the big picture, but dive into the details. As the lead Technology Architect, you will be responsible for the overall technology delivery and should have the technical depth to dive into the specifics of each aspect of the solution, including the software development, data engineering and analytics, QA processes and User Experience (UX).

Preferred Experience with the following: • Experience in both waterfall and agile software delivery methodologies.

• SaaS and IaaS: Amazon Web Services, Microsoft Azure, Salesforce cloud, Snowflake, others

• Performance testing and tuning.