Description:
Roles & Responsibilities:
- Ensure solution meets Amgen leading practices.
- Responsible for the overall delivery and quality of the Technical & Data Integration work stream
- Oversee and contribute to the technical & data integration solution from design to code level.
- Work with Product and Business Owner to understand requirements and prioritize development/enhancement requests.
- Structure, plan and lead design sessions
- Lead the delivery team to achieve work stream tasks/milestones.
- Prioritize development and enhancement requests for the Salesforce work stream.
- Collaborate with other work stream technical leads to develop integrated solutions and resolve dependencies.
- Work closely with Product / Business Owner and Project Manager to provide progress updates and ensure the management of any delivery risks or issues.
- Structure and lead prototype demos and collect feedback from Product / Business Owner
- Support and execute release planning activities.
- Manage salesforce environments and ensure code and data continuity across environments.
- Identify environment strategy and conduct environment refreshes if necessary.
- Monitor application upgrade activities.
- Identify, resolve and/or escalate infrastructure issues.
- Coordinate organization technical support resources (e.g., network infrastructure, hardware, etc.), as required.
- Manage change control processes.
- Provide coaching and development guidance to delivery team members.
Education:
- At least ONE of Sales Cloud Consultant, Service Cloud Consultant or Experience Cloud Consultant Certifications.
- At least ONE of System Architect, Application Architect Certifications.