Minimum of 4+ years into Business Analyst and 4+ years into Salesforce and 2+years into Salesforce Health cloud
Agile/Scrum delivery experience
MS Suite proficiency
Experience with workflow and process mapping software
Experience with Data and Business Intelligence tool
Excellent communication skills, including written, verbal, and listening.
Detailed documentation skills, with ability to write for comprehension at all user learning levels.
Understands the trends and emerging challenges facing the customer, market, and industry.
Self-directed, innovative thinker with strong attention to detail and commitment to consistently meeting timelines and operating from a sense of urgency.
Comfortable speaking and engaging with senior leadership and a wide variety of audiences.
Maintains positive working relationships with all stakeholder levels.
Ability to escalate issues appropriately
Select appropriate alternatives from defined options
Collect required documentation and verify conformance with standards
Assess the accuracy of detailed information
Positive attitude, ability to work well and fast under pressure, exceptional customer service attitude.
Ability to be comfortable with uncertainty; ability to be flexible to accommodate changing priorities and timelines