Salesforce Business Analyst / Business Architect

Responsibilities

Analyze the existing systems and highlight areas of improvement Enhance opportunities by identifying new software/service to be developed Analyze and decompose complex requirements Perform gap analysis and recommend solutions Fulfill the role of a subject matter expert in requirement elicitation Document requirements, create functional specifications and prepare wireframes/flowcharts Oversee the development of the product as per the specifications Facilitate change and configuration management Monitor performance, Client variances and propose necessary actions.

Validate the functionality of the end product according to the requirement specifications Prepare technical user manuals, system configuration documents and other technical reports

Desired Skills

Strategy, Collaborative Problem-Solving, Stakeholder Management, Communication, Continuous Learning, Technology Change Management, Scaled Agile Framework, Business Process Automation, Data-driven Insights, Salesforce, CPQ / CLM, Asset Management, Supply Chain, Support Processes, Reseller and telesales channels of SaaS

Education/Certifications

Required: Bachelors, Preferred: Masters, MBA, eMBA,