Salesforce Business Analyst

Primary skills:

• As a Salesforce Business Analyst, you will be part of a consulting team responsible for participating in multiple, simultaneous projects.
• Daily work will include gathering and documenting client requirements, supporting existing clients, configuration of Sales Cloud, Service Cloud, Marketing Cloud, Communities, as well as testing, training, and documentation. You will work alongside our team of Solution and Technical Architects.

Roles & responsibilities:

• Work with clients and end users to gather, understand, and define business requirements.
• Work within an agile environment to develop and document user stories and business process flows.
• Work collaboratively with internal and client teams to design solutions and complete user stories.
• Working within Salesforce and other AppExchange solutions to complete user stories.
• Write and work with clients on complete user acceptance testing stories

Requirements:

• Any BA or Salesforce certification will be an added advantage.
• Bachelor Degree is required in Computer Science or Computer Engineering or Computer Information Systems.