RESPONSIBILITIES
- Develop comprehensive configuration / customization designs, use cases, test conditions, and training documentation to support the successful implementation of initiatives and processes.
- Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability and performance (Stay ahead of the curve)
- Oversee Salesforce.com administrators and developers to make sure requirements are being met and timeline is adhered to.
- Identify detailed business requirements to support Salesforce.com implementation within the scope of prioritized enhancements and projects
- Develop comprehensive training materials and other change management collateral as appropriate for each initiative, deliver training to super users and end users as appropriate.
REQUIREMENTS
- 5+ years of Salesforce platform experience (Service Cloud, General Configuration, etc...)
- 4+ years of Force.com development experience (APEX, Visualforce, Portals / Communities)
- Deep understanding with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services.
- Take complex client and vendor concepts and articulate them to audiences of varying perception levels.
- Experience in designing and building cloud apps
- Ability to lead enterprise engagements, facilitate meetings, and lead customer support projects.
- Ability to create solution design documentation that supports the business requirements and business processes, which may include: Data Model, Object & Field Definition, Wireframes, and more.
- Excellent written, verbal presentation and organizational skills, ability to interface with all levels and business units.
- Must work independently in complex fast paced environment to ensure quality and timeliness of system information.
- Salesforce.com Certifications (Admin, Consultant, Developer and Architect)
- Experience working with or managing an SI team
- Bachelor's degree
Job Type: Contract
Required experience: 5+ years of Salesforce.com development, Data.com, Service Cloud, Retail
Required education: Bachelor's
Any Graduate