Salesforce Developer/Cloud Architect

Position description:

• As a Salesforce Developer/Cloud Architect, you will be responsible to provide technical oversight for all new and existing SaaS implementations for the Agency Services Support team. 
• The SaaS CRM solutions primarily involve integrations using Salesforce.

Top skills:

• Minimum 8+ years’ experience leading Enterprise Salesforce implementation and administration
• Experience with SFDX and Salesforce Development Lifecycle
• Experience with SUMO Scheduler
• Experience with Mobile App Scanner functionality with Salesforce
• Azure DevOps experience
• Required certifications: Salesforce Certified Developer, Salesforce Certified Administrator

Responsibilities:

• Participate in vendor’s solution design sessions for client projects providing design guidance in areas such as extensions/modifications, data conversion, environment provisioning and application integration to ensure the vendor solution is efficient, cost-effective, and easily maintainable for SOM.
• Assist employees to work with the customer and end users to define technical requirements for new projects and any future enhancements.
• Assist employees to lead technical workshops and design sessions with the customer.
• Propose/Articulate design/architecture options with pros/cons
• Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.
• Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.
• Review technical architecture deliverables throughout development to ensure quality and requirements traceability.
• Has overall technical responsibility for the technical aspects of the project environments
• Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
• Provide oversight on QA efforts to ensure adherence to quality assurance standards.
• Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
• Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
• Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations
• Provide training and mentorship to employees to ensure team will be successful to support the Salesforce applications after one year.
• Technical leadership, to include coaching and mentoring, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
• Excellent written and verbal communication skills.

Required knowledge, skills, and abilities:

• Salesforce experience
• Azure DevOps experience
• Azure DevOps best practices
• Understanding of Azure Licensing and Costing is a plus.
• Minimum of two full lifecycle CRM or ERP implementations leading a technical workstream such as integration, data conversion or extension development.
• Exposure to data migration and/or cloud integration projects
• Good understanding of LCS (Life Cycle Services)
• Experience in other technologies such as SQL, PowerBI along with good knowledge C# and the .Net framework.
  • Code build and deployment via Visual Studio Team Services and LifeCycle Services.
• MS Dynamics 365 exposure
• Knowledge of Microsoft Dynamics 365 is a plus but not required.
• Understanding of governmental or public sector security and compliance requirements
• Required Certifications
  • Salesforce Certified Developer
  • Salesforce Certified Administrator

Preferred Certifications or equivalent experience:

• Salesforce Certified System Architect
• Salesforce Certified Application Architect
• Salesforce Experience Cloud Consultant