Description

·       Deep technical expertise on Salesforce.com including custom objects, page layouts, workflows, validation rules, CLM presentations, sampling and Insights.
·       Comfortable with ambiguity.
·       Strong ability to balance structure and discipline with agility in the delivery or projects.
·       Strong communication skills, able to translate technical concepts to non-technical terms and stakeholders.
·       Proactive; anticipates project risks and issues and communicates or resolves effectively.
·       Hands-on development experience with Salesforce.com. The ability to understand integration capabilities across the products in the suite and base salesforce.com functionality is necessary.
·       Lead external technical resources as part of the Salesforce platform.
·       Troubleshoot and resolve technical issues.
·       Participate in requirement gathering efforts to provide feedback on technical feasibility and viability in addition to best practices for Salesforce.
·       Ability to develop solutions to complex problems that require a high degree of ingenuity, creativity and innovation within the boundaries of industry compliance regulation.
·       Develop the necessary documentation for IT solutions projects (e.g. technical requirements, data flow diagrams).
·       Other duties as assigned.
Required: 

·       Relevant Bachelor's degree in Computer Sciences, MIS, Life Sciences, Business; or equivalent experience.
·       A minimum of 2 years relevant administrative and technical configuration experience with Salesforce.com
·       Excellent interpersonal skills, verbal and written communication skills are essential in this collaborative work environment.

Preferred:

·       Specific industry experience in Life Sciences or regulated industries, especially in the areas of Sales Operations and Data Management.
·       Certifications in Salesforce.com
·       Strong business acumen to understand functional business processes.
·       Excellent analytical skills.
·       Demonstrated ability/experience in thinking strategically but have the ability to get into details and is detail-oriented.
·       Comfortable in a fast-paced environment with minimal direction and able to adjust workload based upon changing priorities.

Education

Any graduate