Salesforce FSL Technical Lead / Senior Developer

Key Responsibilities

Provide technical leadership and guidance for FSL implementations and/or customizations, including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development
Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to junior developers
Provide the necessary guidance to estimate user stories
Clarify any ambiguity with the user story requirements and baseline the estimation
Provide technical leadership, guidance and co-ordination for development, integration, data management, and application testing.
Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.
Working with customers to analyze and resolve Salesforce and FSL product-related issues and requirements
Participate in the full software development life cycle from technical design to development, testing and deployment
Design and develop solutions that best leverage the Salesforce FSL features to support critical business functions and meet project objectives, business requirements and customer goals
Participate in technical design discussions and develop technical solution documentation that is aligned with business objectives.
Develop, test, and document custom development, integrations, and data migration elements of FSL implementation.

Position Specification

Qualifications, Experience, & Specialist Skills:

Essential

Understanding of Field service business: Workforce Management, Asset Service Management, Warranty & Service Contract Management, FSL Mobile App
Excellent knowledge of Salesforce, FSL-Configuration & Customization
Strong SFDC Development Experience on both Classic (Apex, Visual Force, SOQL, SOSL) and Lightning (Aura & LWC). 
Integration skills (REST, SOAP)
Manage API integrations and web services.
Experience on Flows, Process buildersand Trigger development
7+ years IT/FSM/SFDC experience preferable
Minimum 5 years’ experience on FSL Configuration, architecture, and development 
Experience as Salesforce Technical Architect is preferable. 
Should be certified on Salesforce with at least Platform Developer I and Admin
Good working functional and technical knowledge of Salesforce product ( FSL, Service Cloud)
Strong understanding of deployment processes and tools regarding Salesforce, like SFDX and Git
Strong understanding of data migration tools and processes regarding Salesforce 
Management Skills: 
Able to guide & help the team for successful delivery of FSL engagements
Experience working in a Global delivery environment, preferably in client-facing roles and representing remotely located teams
Experience in managing a team with minimum size of 7-8 members
Interpersonal Skills: 
Excellent communication—written and oral—and being able to effectively manage the relationships 
Problem solver able to think outside the box to new and repeat problem situations
Collaboration: work effectively with Practice/project teams to ensure best outcome for customer and TCS
Others: 
Selection may be subject to confirmation of the candidate for the requirement by the customer