Description

About the job

Job Title: SAP CPQ Consultant (Technical)

Location – Remote - (Chicago, IL - Might need to go onsite once/twice a quarter)

General
 

  • Ensure that the CPQ solution is continuously at the optimal levels of efficiency and productivity.
  • Conduct regular monitoring and assessment of the CPQ solution to address areas with performance challenges that can be resolved or improved.
  • Configure minor updates to the CPQ solution to adjust for any changes needed to support client software/system upgrade requirements.
  • Provide appropriate CPQ testing for upgrade releases.
  • Create an appropriate backup for any CPQ production changes prior to any CPQ code change.
  • Drive the risk mitigation process for any SAP/Callidus CPQ upgrade releases.

     

Bug Fixes/Troubleshooting
 

  • Provide support on production tickets reported by the client for CPQ related items.
  • Categorize the CPQ Production Tickets according to the severity level (critical, major, minor, minimal), which determines the required turnaround time of resolution.
  • Assess and provide feedback on giving an estimate on how much time each CPQ Production Ticket will take to resolve.
     

Data/Analytics 
 

  • Support the data analytics and KPI reporting.
  • Monitor transmission of data on a daily basis to support analytics.
  • Ensure a clean and comprehensive data stream from CPQ to BO/EDW.

     

Integration

 

  • SAP ECC, Salesforce, EDW (Datawarehouse)

Education

ANY GRADUATE