About the job
Job Title: SAP CPQ Consultant (Technical)
Location – Remote - (Chicago, IL - Might need to go onsite once/twice a quarter)
General
- Ensure that the CPQ solution is continuously at the optimal levels of efficiency and productivity.
- Conduct regular monitoring and assessment of the CPQ solution to address areas with performance challenges that can be resolved or improved.
- Configure minor updates to the CPQ solution to adjust for any changes needed to support client software/system upgrade requirements.
- Provide appropriate CPQ testing for upgrade releases.
- Create an appropriate backup for any CPQ production changes prior to any CPQ code change.
- Drive the risk mitigation process for any SAP/Callidus CPQ upgrade releases.
Bug Fixes/Troubleshooting
- Provide support on production tickets reported by the client for CPQ related items.
- Categorize the CPQ Production Tickets according to the severity level (critical, major, minor, minimal), which determines the required turnaround time of resolution.
- Assess and provide feedback on giving an estimate on how much time each CPQ Production Ticket will take to resolve.
Data/Analytics
- Support the data analytics and KPI reporting.
- Monitor transmission of data on a daily basis to support analytics.
- Ensure a clean and comprehensive data stream from CPQ to BO/EDW.
Integration
- SAP ECC, Salesforce, EDW (Datawarehouse)