Top 5 REQUIRED Attributes
Technology Proficiencies
Key Words
This role is for a Business Analyst who will function as a liaison between Sales & Marketing business partners and the IT organization to provide technical solutions to meet business requirements. Possesses Customer specific process expertise in the business units supported, as well as functional expertise in the full suite of applications supporting those processes.
This role will also bring industry specific process and functional knowledge, as well as best practices into the development of technical solution design for the SAP TPM initiatives, especially in the SAP Trade Promotion Management (TPM), Trade Claims Management (TCM), Trade Fund Management (TFM) and Customer Business Planning (CBP) modules, along with TPM reporting.
Essential Duties And Responsibilities
Collaborates with Digital Strategy & Transformation leads, business process owners and end users to clearly identify and understand business needs and requirements.
As needed, supports business process redesign for new technology introductions. Identifies and evaluates application options to meet business needs worldwide, referencing client specific and industry trends as well as application roadmap planning.
Supports the development of reliable cost estimates of all components required to deliver application solutions.
Translates business requirements into functional specification packages and manages changes to such specifications.
Prepares comprehensive test plans for introduction of new applications or functionality to ensure expected outcomes and to minimize risk of business disruption.
Provides diligent oversight of development execution and testing by on-site or offshore external resources.
Works with the outsourced support partner to identify, develop, implement, test, and support changes and/or enhancements to the SAP system and reports, utilizing best practice project management principles and standards.
Understands and analyzes business processes and functions to identify opportunities for continuous improvement including standardization and automation.
Ensures the system change requests adhere to the SAP Global template and Change Control guidelines and do not break existing configuration and custom programs
Ensures existing applications are performing to service levels, utilized, at relevant versions and meeting client security and audit requirements.
Preferred Skills / Experience / Competencies
Broad experience in Sales and Marketing applications and solutions that enable the relevant business processes.
Established experience in TPM metrics and reporting
Exceptional analytical capability with experience in applying to complex requirements.
Ability to be flexible about project changes and dynamically mitigate risks with mid-course corrective action and to manage and prioritize multiple projects simultaneously
Outstanding interpersonal and communication skills to build effective relationships with business partners and to understand and articulate business needs.
Ability to lead and manage the work of others, particularly applications maintenance and support vendors and third parties.
Ability to partner and communicate effectively with offshore team members worldwide.
Thorough understanding of all phases of the application life cycle.
Worldwide view, results oriented with strong work ethic
ANY GRADUATE