Scrum Master

* Facilitates their teams through all agile events such as iteration planning, reviews and retrospectives, and program increment (PI) planning * Creates working agreements, definition of ready, and definition of done

* Follows agile chapter guidelines such as the definition of an established team, elements of team excellence and PI planning guidance

* Helps the teams forecast their work, review performance, and take necessary action to align it with the forecast

* Assists product owners and teams in aligning product roadmaps and PI plans, product backlogs, and sprint backlogs

* Builds awareness of, and supports agile chapter guidelines for work items

* Uses tools such as Feature Kanban to manage feature lifecycle and drive backlog management; Ensures that the backlog meets exit criteria for each stage

* Guides the teams in meeting the criteria where necessary

* Participates with their teams to identify, analyze, and resolve impediments, risks, and dependencies

* Collaborates with team members to discuss dependencies with producing teams, and confirm that there is a plan for their fulfillment

* Facilitates teams in identifying, analyzing, and determining how to address risks (resolve/own/accept/mitigate)

* Escalates unaddressed impediments, risks, and dependencies

* Ensures that all team members are knowledgeable about their product s users, the business process and context, high level technical architecture, and the agile framework used by the team

* Works with team members and external stakeholders to improve where needed

* Fosters an environment where team members feel safe and appreciated, and are working at a sustainable pace

* Uses the concepts of servant leadership in supporting their teams

* Celebrates instances of effective teamwork and collaboration

* Set up and configure agile tools in support of teams; Follows established practices

Required Skills : * Experienced in implementing metrics to gauge team performance (e.g., burn-up, burndown, lead/cycle times, velocity trends, cumulative flow diagrams) * Experience with agile frameworks such as Scrum and Kanban; Familiarity with a scaled agile environment and PI planning. Able to customize agile frameworks/practices to the needs of the team, while not compromising on agile principles * Experience with agile metrics such as burn-up, burn-down, lead/cycle time, velocity charts, cumulative flow diagrams in a team setting * Possess an agile mindset, and familiarity with the values and principles of the agile manifesto * Excellent oral and written communication skills * Proficiency in problem solving skills such as active listening, analysis, synthesis, root-cause determination, what-if thinking, decision making * Build relationships and network with other product and shared services teams in support of dependencymanag ement and impediment removal * Desire to learn; Brings high energy and positive outlook * Ability to review and follow agile chapter guidance (e.g., definition of established, elements of team excellence, PI planning guidance) * Ability to co-create and co-deliver training content * Ability to facilitate and coach teams