Description


SDM -Apple Job Description

Experience- 8-12 years in B2B Apple Services

Debit Control and Revenue Generation Methods

Vendor& Customer Management Skills

Understanding of Warranty/OOW and Insurance Calls

KPI and SLA Management

Apple KPI management. - CSAT, ACSE score (RepTAT, CCLR, PPR)

Job Location Mumbai

Key Skills
Education

Any Graduate

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