Senior Business Analyst

Job Code : EWC - 1306

Job Description:

We are looking for a technical resource that has skills in configuration and development work in Planview Software that is used for PSA (Professional Services Automation).

Please let me know if you can find candidates for the position. Below are details of the position:

• Skills: Configuration and development in Planview
• Project length: 6 months initially and can extend
• Location: Remote 

POSITION SUMMARY:

As a Senior Business Analyst, PSA within the IT team, you will play a critical role in configuring, integrating, and administering the Planview Adaptivework platform, a cloud-based work management tool used by organizations to optimize their project, resource, financial and portfolio management processes. You will collaborate with cross-functional teams, including IT, to ensure the successful setup, customization, and ongoing maintenance of the platform, and drive process improvements through automation and integrations. Your technical expertise and attention to detail will be key in enabling efficient work management practices and data-driven decision-making.

The Senior Business Analyst, PSA will collaborate cross-functionally with Professional Services, Sales, Finance, IT/IS and Customer Success to achieve organization goals.

RESPONSIBILITIES:

• System Configuration: Customize and configure the Planview Adaptivework platform to align with the organization's IT requirements, including user account setup, permissions management, custom field creation, and other system settings.
• Integration and Automation: Collaborate with IT and other stakeholders to implement integrations between Planview Adaptivework and other IT systems, such as ERP (SAP), CRM (Salesforce), and project management tools, using APIs, scripting, or other tools to streamline workflows and data exchange.
• System Administration: Perform day-to-day administration tasks, such as user support, data validation, cleanup, and maintenance activities, to ensure data integrity and system performance within IT guidelines.
• Process Improvement: Continuously evaluate work management processes and workflows within Planview Adaptivework to identify opportunities for automation, optimization, and standardization, and implement improvements to increase efficiency and productivity in alignment with IT policies.
• Reporting and Analytics: Create and maintain reports, dashboards, and analytics within Planview Adaptivework to provide insights on project and resource performance, financials, and other key performance indicators, and support data-driven decision-making for IT stakeholders.
• Training and Documentation: Develop and deliver training programs and documentation to educate IT users on Planview Adaptivework functionality, features, and best practices related to configuration, integration, and system administration.
• System Upgrades and Maintenance: Coordinate and execute system upgrades, patches, and maintenance activities in collaboration with IT and Planview support to ensure the smooth functioning of the Planview Adaptivework platform and comply with IT policies.
• Other duties assigned by leadership