Senior Cloud Ops Engineer

Job Description

CloudOps Engineer role requires maintaining reliable, fault tolerant infrastructure and application availability to meet the demands of our growing customer base. CloudOps Engineer will be responsible for production operations and releases of SaaS applications deployed in the public cloud. This position requires 5+ years of hands-on experience as a CloudOps Engineer supporting production SaaS/PaaS environments.

Qualifications

Key Responsibilities:

• Support the applications and related cloud environments multiple geographies
• Ensure 99.9% application SLA is met
• Troubleshoot and resolve infrastructure issues, ensure proper security controls and best practices are in place
• Primary focus on environment optimization using product maturity models
• Provide mentoring and technical guidance for junior / mid-tier roles
• Azure environment resource deployment and management
• Perform scheduled maintenance activities, ensure that releases are planned, developed, validated, and deployed to testing and production environments
• Maintain regular backups of the environments and applications
• Participate in annual disaster recovery tests
• Participate in SOC/ISO audits and ensure all audit controls are adhered to
• Able and be willing to provide on-call duty

Qualifications Required:

• 5+ Years of total experience as Cloud Ops Engineer
• 3+ years of Hands-on Experience of Microsoft Azure cloud experience in product operations
• Good knowledge of Microsoft Windows Server administration, Active Directory, Microsoft IIS and PowerShell scripting
• Understanding of network administration (VLANs, ACLs, VPN, routing etc.) and TCP/IP protocols
• Understanding of SDLC, CI/CD, Azure DevOps, release and management
• Knowledge of cryptography technologies (TLS, IPSec, FDE, TDE) and enterprise EDR systems
• Experience with managing single tenant and multi-tenant SaaS applications is preferred
• Experience working with Oracle and databases connections preferred
• Relevant Cloud or DevOps certifications are preferred
• Ability to balance multi-task and multiple priorities while maintaining a high level of customer satisfaction\\