As a member of the IT Customer Experience team, you will help clients with building integration roadmaps to attain a CI/CD operations model for several mission-critical business systems.
You will work closely with engineering teams to deploy and maintain scalable containerized system pipelines for various customer success application ecosystems.
Requirements:
Build/maintain automation to assist in building automated deployment engines consisting of Servicenow platform, Selenium , Jenkins and other CI/CD tools.
Integrate vulnerability management into Jenkins build jobs and the ServiceNow ALM platform
Support Devops Pilot Program relating to CI/CD integrations
Collect and review user experience to initiate process improvements and automation for increasing user satisfaction.
Architect and develop automated monitoring, alerts, and integration solutions.
Define best practices for development and deployment works.
Work closely with enterprise service management ITIL processes.