Responsibilities:
- Design, maintain, and optimize end-user systems using Intune management.
- Deploy and manage end-user operating systems (Windows 10/11) with security standards.
- Implement robust security hardening measures for end-user systems.
- Develop and deploy applications to end-user systems, ensuring seamless integration.
- Spearhead Proof of Concept (POC), design, and rollout of new tools enhancing end-user experience.
- Provide advanced troubleshooting support for end-user systems as part of level 3 or above teams.
- Develop and deploy automation scripts to streamline end-user system processes.
- Participate in on-call rotation for Level 3 support once per quarter.
Qualifications:
- Proficient in end-user operating systems, particularly Windows 11.
- Expertise in user profile management.
- Strong understanding of Intune administration and user profile management.
- Experience with Endpoint Privilege Management tools such as CyberArk EPM, Intune, Beyond Trust, etc.
- Knowledgeable in monthly patching procedures for end-user systems.
- Familiarity with cybersecurity best practices and compliance standards for endpoint systems.
- Advanced scripting and automation skills using PowerShell, with a focus on improving end-user experience.
- Extensive experience with Azure Identity and Endpoint Management.
- Understanding of Agile methodologies.
- Proficient in documentation and technical reporting.
- Experience migrating to Windows 11 in Autopilot environments and Hybrid Azure Active Directory Joined environments.
Skills: Windows 11, Intune Administration, Endpoint Security Management, PowerShell Scripting, Azure Identity and Endpoint Management