Description

The Role

Job Description:

Functionality Area 1 - Request Management for Lab Materials

Materials Search form based on items coming from 3 fulfillment systems
Materials selection and order submission
Tracking of the order fulfillment
Systems integration: 3 fulfillment systems through the Mulesoft middleware API layer

Functionality Area 2 - Lab Equipment Management

Equipment repair process
Systems integration: internal GRID application (AWS) for instrument master data through the Mulesoft middleware API layer

General Functionalities

Import of items for Materials Search (around 10mln)
Configuration of Zing engine for search and full-text search
Forms design
Workflows configuration
Email notification configuration
Systems integration via APIs (both outgoing and incoming)

Audience

MVP with one lab in Germany, a couple of hundred users
Develop and maintain Now Modern Apps using ServiceNow Studio.
Strong understanding of ServiceNow's data model and table structures.
Experience in bringing external data to ServiceNow using different methods (APIs, files etc)
Understanding of ServiceNow search engine Zing configuration
Experience with ServiceNow's Glide API for server-side scripting.
Ability to create and manage ServiceNow workflows and business rules.
Familiarity with ServiceNow's UI Builder for creating custom user interfaces (including proficiency in JavaScript, HTML, and CSS for front-end customizations)
Experience in developing ServiceNow integration capabilities using REST APIs

Ideal Profile

You have at least 8 years experience including solid experience in a similar role within Industrial and Healthcare & Lifesciences. 
You have working knowledge of service now, mulesoft and API
You are a self-starter and demonstrate a high level of resilience
You are adaptable and thrive in changing environments
You are highly goal driven and work well in fast paced environments

What's on Offer?

A role that offers a breadth of learning opportunities
Flexible working options
Leadership Role

Education

Any Graduate