Bachelor's degree in Computer Science, Information Technology, or a related Field. Degree requirement can be supported with 4+ additional professional experiences
Need experience with ServiceNow FedRamp implementation and platform administration
Strong experience with ServiceNow for the following:
Scripting, API, workflow automation
Discovery of Enterprise Configuration Items (CI), categorizing the CIs into their corresponding Business, Technical, or Application Services
Leverage the installed ServiceGraph Connector for Azure and Cloud Discovery to consume CIs
Installation and configuration of the ServiceGraph Connector for AWS to consume CIs
Proven experience implementing and configuring various ServiceNow modules
Hands-on experience with integrations using REST, SOAP, and other integration protocols
Experience with complex helpdesk workflow design, data integration, and platform governance
Excellent problem-solving and communication skills to collaborate with clients and internal teams effectively
ServiceNow Certified System Administrator, Certified Application Developer, and Certified Implementation Specialist are preferred
Bachelor's degree in Computer Science