Senior Technical Program Manager

Job Description: Who is Finance Company?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Technology at Finance Company
What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.
And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.

We are looking for a Senior Technical Program Manager to support our Merchant Loyalty program, driving execution of initiatives in support of business and technology objectives.

All staff at Finance Company are expected to demonstrate 'Finance Company Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Senior Technical Program Manager at Finance Company, you are expected to perform the following general responsibilities:

· You will conceptualize, rationalize, and drive execution of features to deliver engineering work across the portfolio in our scrum execution model

· You will contribute to the strategies, design choices, and infrastructure necessary to build comprehensive and achievable execution plans to deliver high-profile new features and capabilities for our customers

· Management and execution against delivery plans and commitments

· Operates in an Agile/Scrum environment, working across delivery squads, release roadmaps, associated OKRs, and collaboration with members of the product team

· Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations

· Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes

· Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan

· Conducts meaningful retrospectives; processes and recommends actions for the team to take, along with communicating pain points outside the team’s control to leadership

· Clearly articulate scope, timelines, dependencies, owners, and actions. Report progress to teams and senior leadership in regular cadence

· Looked to as first point of contact for your team or area and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time

· Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with

All about you

· Demonstrated ability to operate with independence and autonomy

· Prior experience defining and building technical products as a platform at scale with a deep understanding of those platforms' capabilities and underlying technologies

· Coordination and organization skills and the ability to work with multiple stakeholders and vendors across locations to ensure success of the project.

· Technical capability to effectively solve software engineering challenges, communicate with engineers, scope technical programs, and identify technical risks.

· Proven track record of data driven decision-making and applying continuous improvement methodologies across teams

· Enjoys diving deep to understand platforms' capabilities and underlying technologies

· Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus

· Experience operating in an agile delivery model, including but not limited to sprints, releases, managing dependencies, roadmaps, and backlog prioritization
 

Desired Skills and Experience

TECHNICAL PROGRAM MANAGER