The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.
Responsibilities
Explain technical ideas in simple language
Meet with customer representatives to establish technical specifications
Create user documentation for a variety of material
Qualifications
Bachelor's degree or equivalent experience
Experience in the technology industry
Strong written and verbal communication skills
Ability to understand highly technical information
Infrastructure background
·Data centers, servers, databases, network, firewalls, virtual machines, containers, identity/access mgmt., logging/monitoring)
·Experience writing technical documentation and writing/visualization
·Design of infrastructure, network flows, data restoration, sequencing of builds, and other architectural schemas – so both the schematics technically and the narrative to support it
Technical documentation
·Take engineering content into consumable material consumable in
·Also visually diagrammatically to show regulators evidence our maturity
·Dealing with identity, access management, storage compute, databases
·Will need to have experience and ability to work with MS Suite (primarily PPT and Word)
·Infrastructure and Infrastructure Engineering
·Network Diagrams
·Network Designs
·IAM (Identity & Access Management)
·Physical Aspects of storage and compute
need someone to be able to drive and pull complex ideas together into a digestible format/visualization.
Timeliness is essential here, so they need to be able to deliver on short windows
Bachelor's