Description

ServiceNow Developer

[Austin, TX, 78753] |   2022-05-27 10:52:09

Apply Now

Share Job 

Job Code : TxDOT(SCTASK0828938)

ServiceNow Developer

Austin, TX (Remote but need to be local to TX)

6+ month Contract with possibility to extension

Client requires the services of one ServiceNow Developer who meets the general qualification and the specifications outlined as below.

  • As a ServiceNow Developer, you will be responsible for development, core configuration, administration, maintenance, support, and technical expertise of Client’s ServiceNow implementation. You have a solution- focused mindset and the ability to provide excellent customer service, training, and support.
  • Research and design technical solutions and implementations of strategic technologies and other modules.
  • Develop scripts, workflows, and flows on the ServiceNow platform to automate tasks and integrations.
  • Provide software configuration and customization including, but not limited to workflow administration, report setup, data imports, integration, custom scripting, and third-party software integrations.
  • Develop and manage integrations between ServiceNow and third-party systems (REST, orchestration, and other relevant methodologies).
  • Assist and improve Service Mapping, CMDB, and Discovery processes including third-party integrations.
  • Drive initiatives to identify, optimize and automate manual IT business processes to deliver secure, scalable, and reliable IT services.
  • Build out scoped applications, customizations, and configurations based on customer requirements.
  • Driving continual service improvement through establishment of best practices, reusable assets, and refinement of the implementation processes.
  • Monitor health, usage, and overall security compliance of the application.
  • Provide system administration and support for maintenance and break/fix.
  • Perform system and integration testing. Implement changes across SDLC lifecycle.
  • Document technical solutions and provide training in knowledge gaps.
  • Work collaboratively with Client's ServiceNow team.
  • Performs other related duties as assigned.

Required Skills And Qualifications:

YearsSkills/Experience

6          Development and Administration in ServiceNow in ITSM, ITBM, CMDB, Service Catalog

5          JavaScript, Jelly Scripting, Glide, HTML, XML and/or JSON

6          Strong written and verbal communication skills and ability to gather, understand, organize, and interpret relevant data and information

4          Experience gathering requirements and designing to requirements

4          Experience in developing and managing integrations with ServiceNow

3          Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)

Preferred (Optional):

YearsSkills/Experience
2Development and Administration in ServiceNow Field Service Management
2Development and Administration in ServiceNow Security Operations

Education

Any Graduate