Description

Job Description

 

ServiceNow Configuration: Perform hands-on configuration and customization of the ServiceNow platform to fit business requirements. ServiceNow Modules in use include ITAM, Incident Management, Change Management, Service Catalog, CMDB, Asset Management, ITOM and more. 
Scripting : Write and document clean, efficient, and maintainable code using JavaScript, Web Services, Angular etc. Code reviews and quality control checks should be undertaken as part of every update set/project/upgrade to guarantee maximum efficiency and productivity. 
Solution Design and Development: Design and develop ServiceNow solutions including forms, workflows, scripts, business rules, UI policies, and integrations to meet business requirements and improve overall system performance.


Qualifications

Experience: Minimum of 3 years of hands-on experience as a ServiceNow developer/ administrator configuring and customizing the ServiceNow platform particularly for ITSM, ITOM and HAM modules. Experience with ServiceNow product implementation is a bonus. 
ServiceNow Certifications: ServiceNow certifications such as Certified Application Developer ( CAD), Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) in one or more ServiceNow modules. 
Technical Skills: Proficient in ServiceNow platform configuration, including user management, access control, form design and workflow automation, scripting, business rules, UI policies, integrations with other programs/vendors, and reporting. 

Education

Any Graduate