ServiceNow Developer

Job Description

Critical requirement - The developer should have experience in SNOW development and integration with AWS cloud

ServiceNow Implementation Specialist certification is preferred

Good understanding of ServiceNow tool functions - both frontend and backend operations

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features

Knowledge of ITIL Foundations best practices (certification preferred)

At least 3-5 years of experience as ServiceNow Developer and 1-2 years Administration

Experience developing on the ServiceNow platform, including the creation and customization of the core modules Incident, Problem, Change, Service Requests (workflow, client side scripting, ACLs, business rules)

Configuration management experience including optimizing CMDB

Experience in Configuration of the tool to onboard Biogen Business applications into ServiceNow. The applications will be either on-prem, AWS or Azure

Configure Workflows

Experience in Customizations - backend integrations to products like Turbot, CMDB and AWS through APIs

Forms Creation in ServiceNow 

Forms for Office 365, Sharepoint and MPP (some examples)

Experience in AWS intergration for various services (say EC2, EFS). ServiceNow will become front end for AWS and Azure Added advantage

Understanding of executing projects in GxP environment

Assist testing team on the functionalities to be tested

Additional skill Requirements

JavaScript development and debugging (2-3 years)

Software development experience (3-5 years minimum)

Business workflow design and debugging

Experience Utilize Agile/Scrum or other development methodology

ITSM experience and knowledge

Excellent analytical and problem-solving skills to resolve technical issues

Excellent communication and teamwork skills

Critical thinking, problem-solving and troubleshooting skills

Demonstrated aptitude for learning new technologies quickly