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• Enhancement & maintenance of existing custom solutions
• Solutions development in the ServiceNow platform
• Service Catalog item development
• Participation in requirements and/or design review sessions
• Ability to design and implement solutions on the ServiceNow platform that satisfy business requirements communicated in writing and/or verbally
• Ability to troubleshoot/debug issues in existing applications.
• Ability to troubleshoot/debug platform issues using the System Logs and/or debugging tools.
• Ability to use various browser-based debugging tools (ex: Chrome, IE, Firefox)
• Ability to conduct demos with client stakeholders and elicit feedback.
• Ability to work in an Agile project management environment
• Possess excellent communication skills; both oral and written skills including strong meeting and work session skills
• Proven experience in handling data conversion including but not limited to data integration (real time and batch) mapping, transformations, bulk data import/export, mass updates, cut over plan, exception handling
ServiceNow Client and Server JavaScript coding experience
Required
6
ServiceNow Client and Server Scripting APIs
Required
6
Experience building custom workflows
Required
6
Experience building custom UI pages using HTML/CSS/AJAX
Required
3
Role/group-based ACLs configuration and debugging
Required
3
ITIL V3 Foundations Certification
Highly desired
Service Portal development (Ex: Widgets, Service Portal Pages, AngularJs)
Highly desired
Any Graduate