Description

Job Requirements

Virtual Agent:

Experience in configuring the Service Portal chat for Virtual Agent

Branding Virtual Agent

Enabling the out of the box conversations

Configuring the out of the box topic blocks and topics

Customizing the out of the box topic blocks and topics

Creating topic blocks and topics

Experience in scripting to call APIs

Integrating virtual agent with MS Teams

Integrating virtual agent with non-ServiceNow applications

Using scripting to call API to get the data for Virtual Agent

Service Portal

Experience in creating portals

Experience is creating themes or use existing themes

Experience in creating pages

Experience in using out of the box widgets for the application need

Create custom widgets

Experience in configuring the virtual Agent to Service Portal

Client side and server-side scripting experience

Experience in Angular JS, HTM 5, CSS3 and Bootstrap

General

Excellent communication skills

Great team player

Excellent analytical skills

Excellent problem solve

Education

Any Gradute