Job Requirements
Virtual Agent:
Experience in configuring the Service Portal chat for Virtual Agent
Branding Virtual Agent
Enabling the out of the box conversations
Configuring the out of the box topic blocks and topics
Customizing the out of the box topic blocks and topics
Creating topic blocks and topics
Experience in scripting to call APIs
Integrating virtual agent with MS Teams
Integrating virtual agent with non-ServiceNow applications
Using scripting to call API to get the data for Virtual Agent
Service Portal
Experience in creating portals
Experience is creating themes or use existing themes
Experience in creating pages
Experience in using out of the box widgets for the application need
Create custom widgets
Experience in configuring the virtual Agent to Service Portal
Client side and server-side scripting experience
Experience in Angular JS, HTM 5, CSS3 and Bootstrap
General
Excellent communication skills
Great team player
Excellent analytical skills
Excellent problem solve
Any Gradute