ServiceNow Developer

Responsibilities                  

ServiceNow Developer will own the development tasks of the solution based on integration of Service Now. The ideal candidate will understand configuration management principles. They will perform the necessary tasks to design and develop configurations and customizations on ServiceNow platform.

• Form & Field dictionary management-for ex. New field addition or modification of existing field.
• Form/view layout changes, related list addition/modifications
• Add/modify ACL (considering future scope)
• Validation of ACL for troubleshooting.
• Create/update SLA definition, schedules and respective workflows.
• Creation or modification of the advance transform map scripts. These scripts are important in order to transfer the data smoothly into ServiceNow.
• Advance Import sets scripts
• Create/modify Service Catalog and workflow
• Create Application/module and manage visibility of those.
• Manage application and forms linking & visibility
• Build new workflow and customize Out of Box workflows for various applications including Service catalogue /fulfilment request, change management, problem management, service level agreement including custom IT /non- IT applications.
• Manage and develop various client side objects like Client script, UI policies, UI actions, UI scripts , email scripts, server side objects like Business rules, Script include, Workflow scripts, Schedule, notifications, dashboards, reports
• Advance level of debugging to resolve issue related to scripts.
• Custom application development and enhancement